Current retention software solutions send "early alerts" when students don't pass exams or fail classes, but often by that time in a semester or quarter, it's too late.
The data, however, exists to predict issues earlier and craft interventions that can change student outcomes.
Called, engagement, how college students interact with online tools says a lot about how they will do in a class. Data collected by Civitas Learning shows that students who engage early and often with a Learning Management System (LMS), do better in courses.
That, of course, makes sense. The key insight is those students who don't engage are indicating early on by their non-engagement that they are encountering obstacles. That's where a communication system like, a text messaging platform, can reap the most rewards.